Fujitsu & Ricoh Scanner Support

NOTICE: From April 2023, all image scanners will be rebranded to Ricoh.

In the event that you have not been able to find the answer to your question from the information provided at this site, please email your question to Fujitsu scanner support or call the numbers below:

Australia: Call 1300552250 for below desktop scanners

Models: SV600, S1100i, S1300i, iX100, iX500, iX1300, iX1400, iX1500, iX1600, fi-7030, fi-7140, fi-7240, fi-7160, fi-7260, fi-7180, fi-7280, fi-7460, fi-7480, fi-65F, fi-70F, fi-800R, fi-8040, fi-8150, fi-8170, fi-8190, fi-8250, fi-8270, fi-8290, N1800, N7100, N7100E

- To log a service request or seek advice click here* or call 1300552250

- Click here* to order consumable parts such as Pick Rollers (Feed Rollers), Separator Pads (Pad Assy), Brake Rollers, Scanner Cleaning Products, Maintenance Kits or Accessories

- If you can’t find your model or you wish to order consumables click here* or call 1300552250

Australia: Call 1800 335 918 for below high-end scanners

Models: fi-5900C, fi-5950, fi-6400, fi-6800, fi-7600, fi-7700, fi-7800, fi-7900

New Zealand: Call 0800 694 626 for scanners

Consumables: click here* to order online or call 1300552250 to request assistance

(* Please note that you are entering a 3rd party site)



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You will find ScanSnap specific manuals, drivers, softwares, and FAQ here

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Drivers and Downloads >

Download TWAIN and ISIS drivers and other products to optimize scanner performance

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Find consumables and accessories for your Fujitsu Scanner (you are entering a 3rd party site).

Fujitsu is an established leader in the document imaging market, offering state-of-the-art scanning solutions for various scanners.
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Fujitsu Australia acknowledges all Aboriginal and Torres Strait Islander Traditional Custodians of Country and recognises their continuing connection to land, sea, culture, and community. We pay our respects to Elders past and present.